Privacy Policy

Introduction

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of legal regulations (GDPR, DPA). In this privacy policy, we inform you about the most important aspects of data processing in the context of our website and medical services.

Responsible Party

What Data We Collect

We collect and process the following types of personal data:

• Contact data (name, email, phone)
• Usage data (IP address, browser, access times)
• Reservation data (appointment requests, selected services)

Purpose of Data Processing

• Operation of the website
• Appointment management and coordination
• Communication regarding appointment requests
• Improvement of our services

Legal Basis

The processing of your data is based on the following legal grounds:

• Your consent (Art. 6 para. 1 lit. a GDPR)
• Contract fulfillment (Art. 6 para. 1 lit. b GDPR)
• Legal obligation (Art. 6 para. 1 lit. c GDPR)

Data Sharing

Your data will only be shared with third parties in the following cases:

• To service providers (e.g., IT support) under strict data protection requirements
• To authorities in case of legal obligation

Cookies

Our website uses cookies to improve user experience.

Necessary Cookies

These cookies are essential for the operation of the website and cannot be deactivated.

Analytics Cookies

With your consent, we use analytics cookies to understand and improve the use of our website.

Your Rights

You have the following rights regarding your personal data:

• Right to access your stored data
• Right to correction of incorrect data
• Right to deletion of your data
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw given consents

Data Security

We take appropriate technical and organizational security measures to protect your data from unauthorized access, loss or misuse. Our security measures are regularly reviewed and adapted to the state of the art.

Retention Period

We only store your personal data for as long as necessary to fulfill the purposes or as required by legal retention obligations. Medical data must be retained for at least 10 years according to legal requirements.

Contact for Data Protection Questions

If you have questions about data protection or want to exercise your rights, please contact our data protection officer: